LogoResolve
AI Ops — Active11:38:27 AM

Your service desk,
three moves ahead.

Resolve watches every ticket, change request, and incident across your stack — routing, prioritizing, and closing most before a human touches the queue.

SLA COMPLIANCE

0%this month
+3.2% vs last month

Auto-Resolved

847today

MTTR

4.2min avg

Queue Depth

12open

LIVE TICKET STREAM

LIVE

DEPENDENCY GRAPH

2 incidents correlating
API GWAuthDB ClusterCDNPaymentsWorkersMonitor
okwarncritresolving

GET STARTED

Zero tickets waiting. No credit card.

Connect your service desk in 4 minutes or explore 90 days of synthetic data immediately.

INC-9841 → Auto-routed to Network Ops|CHG-2291 Risk: LOW — approved|INC-9842 → P1 escalated Platform Eng|INC-9845 → Auto-Resolved in 0.4s|SLA breach averted: 3 tickets|MTTR this hour: 3.8 min|INC-9841 → Auto-routed to Network Ops|CHG-2291 Risk: LOW — approved|INC-9842 → P1 escalated Platform Eng|INC-9845 → Auto-Resolved in 0.4s|SLA breach averted: 3 tickets|MTTR this hour: 3.8 min|
INTERACTIVE MODULE 01

Drop a ticket. Watch the AI work.

Drag any incoming incident into the triage zone. Resolve classifies, routes, and generates a runbook in under a second — before your analyst finishes reading the subject line.

INCOMING QUEUE — drag to triage zone →

INC-9851Unknown

Auth service returning 503

Multiple users reporting login failures. Error: upstream connect error or disconnect/reset before headers.

via PagerDuty

INC-9852Unknown

Database replication lag > 30s

Replica lag alert fired at 05:31 UTC. Primary: prod-db-01, Replica: prod-db-02.

via Datadog

INC-9853Unknown

SSL certificate expiring in 72h

Certificate for api.resolve.io expires 2026-03-02. Auto-renewal failed — ACME challenge DNS error.

via Cert Monitor

Drop ticket here

AI triage zone

AI decision will appear here

INTERACTIVE MODULE 02

SLA heatmap. Filter it yourself.

Every cell is a team × day. Cyan is nominal. Red is where your board asks questions.

Mon
Tue
Wed
Thu
Fri
Sat
Sun
Platform Eng
88%
82%
82%
83%
100%
72%
74%
Network Ops
100%
77%
79%
96%
98%
66%
81%
SecOps
93%
89%
94%
99%
100%
68%
86%
DB Admin
96%
81%
93%
84%
88%
70%
84%
Service Desk
96%
95%
100%
76%
88%
73%
86%
≥95% — Nominal75-94% — Watch<75% — Breach risk
Avg SLA:86%
INTERACTIVE MODULE 03

Full-environment topology. Click any node.

Resolve maps incident blast radius across your entire service graph in real time. Red edges are active incident propagation paths.

PRODUCTION TOPOLOGY — LIVE

okwarncritresolving
Load Balancerprod-lb-012API Gatewaypod/api-gw-11API Gatewaypod/api-gw-21Auth Servicesvc/auth-v3Paymentssvc/paymentsSearchsvc/elasticNotificationssvc/notifyPostgres Primaryprod-db-011Postgres Replicaprod-db-02Redis Cachecluster/cacheMessage Queuekafka/prod

Click any node to inspect

3-MIN NOC TOUR

Watch a live NOC run on Resolve

AVG TICKET DEFLECTION

73%

before analyst sees queue

MEAN TIME TO RESOLVE

4.2m

down from 38 min industry avg

SLA COMPLIANCE

99.1%

across all customer tenants

CREDIT CARDS REQUIRED

0

to start the free tier

"We went from 6 SLA breaches a week to zero in the first month. The auto-correlation across our Jira and ServiceNow instances alone saved two senior analysts from burnout."

MO

Marcus Okafor

VP of IT Operations, Nexbridge Financial

"The board used to ask why our MTTR was 45 minutes. Now I walk in with 4.1 minutes and a graph. Resolve made me look like I rebuilt the entire ops team."

PK

Priya Krishnamurthy

CIO, Talend Systems

"I was skeptical about 'AI ops' after three failed pilots. Resolve was different — the sandbox had 90 days of our own ticket patterns loaded before we signed anything."

DR

David Reinholt

Service Desk Manager, Arcline Manufacturing

CONNECTS TO YOUR EXISTING STACK IN MINUTES

🔧ServiceNow
📋Jira SM
💬Zendesk
🔔PagerDuty
📊Datadog
🔍Splunk
📡OpsGenie
💼Slack
+40 more
FREE TIER AVAILABLE NOW

The queue won't manage itself.
Resolve will.

Connect your service desk in 4 minutes or load 90 days of synthetic data instantly. No procurement. No call. No card.

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